Zarqa Support

Move anything, anywhere.

Need Help?

Our support team is here to assist you with bookings, deliveries, driver questions, and more.


📧 Email Support 📞 Call Us
Support Hours:
24/7 for active deliveries
9 AM - 9 PM (GMT+4) for general inquiries

Frequently Asked Questions

How do I book a delivery?

Open the app, enter your pickup and delivery locations, select your vehicle type (Bike, Pickup, or Truck), and confirm your booking.

How is pricing calculated?

Pricing is based on vehicle type and distance. Base rates start from AED 9 for bikes, AED 30 for pickups, and AED 75 for trucks, plus per-kilometer charges.

How do I become a driver?

Download the app, sign up as a driver, verify your phone, and upload your Emirates ID, UAE Driver's License, and Vehicle Registration Certificate.

What areas do you serve?

We currently operate in Dubai and are expanding to other Emirates soon.

How do I track my delivery?

Once your driver picks up your goods, you'll see real-time GPS tracking in the app until delivery is complete.